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Adepsi is a cloud platform for storing and managing live and legacy call recordings. We contributed full-stack development across its Angular frontend and Java Spring Boot backend, deployed on AWS. The platform brings recordings into one place and lets the client retire legacy recording hardware.
Call recordings outlive the systems that made them. They stay tied to ageing infrastructure long after the original systems are replaced. The client needed to keep access to legacy recordings, manage live call data alongside them, and search across a large archive.
Search and compliance shaped the brief. Call Explorer lets users narrow millions of voice records by date range, agent, call direction, number, tags and metadata. The platform was developed to meet GDPR and MiFID requirements. This case study covers our full-stack contribution, not the whole Adepsi platform.